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I have a question about my account, who should I contact?
If you could please email firstname.lastname@example.org and state further details about the event or topic you are asking about so we can deal with your query as quickly as possible.
I have a question related to an event, who should I contact?
If your query is related to the event, it is best to speak with the person who is organising the event. If you message native they'll try to help but may not have information that relates to the event itself. For example, what time a guest will start speaking, if there is a dress code or anything similar to that.